• Our top priority is your satisfaction with our products. We provide the best ingredients of organic tattoo gel in the market, and we add or extra care to give you the final luxury products.  

 

if you were unhappy with our product, If you return an item and the reason for return is an error of the organic tattoos online store, only Unused organic tattoos products can be returned within the next  6 days from the day it was shipped. You must send us an email with a picture and stating the reason of the return.  E: info@organictattoosae.com
 

the exchange or return process can be made for products from organic tattoos only from the store in which purchase was made and the original invoice must be provided. 

products can be returned and exchanged within the next 6 days from the date of purchase.Sale and discounted products can be returned and exchanged within 3 days from the date of purchase, no refund. 

for the return of the products purchased with the organic tattoo service, the service fees will be deducted from the price of the products. and the products must be returned in accordance with the terms and return. the products to be exchanged or returned must be unused, unopened and in their original packaging, and packed as they were bought from the store to be able to resold. 

No exchange or return for personalized items or products.

Retail sales are only for personal use and the buyer is legally responsible for any resale attempt for commercial purposes. 

 

يمكن إجراء عملية الاستبدال أو الإرجاع لمنتجات من اورغانيك تاتو فقط من المتجر الذي تم الشراء فيه ويجب تقديم الفاتورة الأصلية. يمكن إرجاع المنتجات واستبدالها في غضون 6 أيام من تاريخ الشراء. في حالة استرجاع المنتجات المشتراه المخفضة واستبدالها خلال 3 أيام من تاريخ الشراء . في حالة استرجاع المنتجات المشتراه مع خدمة اورغانيك تاتو، سيتم خصم رسوم الخدمة من سعر المنتجات. ويجب إرجاع المنتجات وفقًا للشروط والإرجاع. يجب أن تكون المنتجات المراد استبدالها أو إعادتها غير مستخدمة ومغلقة وفي عبواتها الأصلية ومعبأة كما تم شراؤها من المتجر لتتمكن من إعادة بيعها.

لا يوجد تبادل أو إرجاع للمنتجات أو المنتجات الشخصية. تكون مبيعات التجزئة للاستخدام الشخصي فقط ويكون المشتري مسؤولاً قانونًا عن أي محاولة إعادة بيع لأغراض تجارية.


If you return an item and the reason for return is not a result of the organic tattoos online store error. The cost of return shipping is standard 30 AED or If you choose to ship the item on your own, you will pay the courier at the time you ship your return. You must send us an email with a picture and stating the reason of the return.  E: info@organictattoosae.com

 

CUSTOMER SERVICE POLICY

 

Organic tattoos cosmetics strives for excellence and professionalism in providing customer service. Organic tattoos’ policy and responsibility to provide excellent service to you. Customer feedback helps us measure whether our services are meeting public needs and expectations. It also helps us identify problems that need to be solved. High-quality customer service depends on customer feedback. While praise is always welcome, constructive criticism is truly helpful in the long run.We strive to treat every interaction with the public as an opportunity to produce a satisfied customer, or at least one who feels that he or she was listened to and taken seriously, even if it was not possible to meet his or her request.

 

 

Customer who got the service at one of our stations has the right to give us their honest feedback. Any complaint must be delivered by phone or in person, email.

 

The customer may request to get the service re-applied if the stain of the tattoo showed no results after 48 hours for all other parts of the body with the restriction to the finger hand area, as the stain will develop earlier than 24 hours. Thus; the customer must contact us through visit, call, or email. The receipt of payment is required to present it to get the reapplication, the customer will have a period of 3 days from the date of the receipt to get the re-applying service to the unstained tattoo. 



We want you to be happy with your order, please contact us on Help@organictattoosae.com 

 

 

 

RETURN PROCESS

Please contact us via email (preferred method as this creates a reference for both parties) to notify us that you have an issue with your item. Without prior authorization a refund may not be issued.

 

 

 

 

 

DAMAGED ITEMS

When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the shipping package to show some wear, however, if damage occurred affected the items in your shipment, please contact me via email at Info@organictattoosae.com  We’ll be happy to assist you.

 

 

 

 

Refund

Replace or exchange the merchandise. Credit the purchase price to your original method of payment (credit card, debit card). Allow up to 5 days for your returned item to be processed, inspected, and your funds credited back to you. We refund shipping costs if the return is a result of our error. Your product return must be unopened, sealed, and in original condition and within the first 5 days only.